Policies

Policies

Cavendish Beach Music Festival: July 5, 6 & 7, 2024

SOMMO FESTIVAL: September 13,14, 2024

Cancellation Policies - Regular Guests (Exclusive July 5,6,7, 2024, and September 13,14, 2024):

  • Book 1~3 cabins.
  • A deposit of one night + tax (15%HST) is required to confirm the reservation of each unit.
  • Refund is available with a one month cancellation notice by email, until 31 days before check-in date.
  • Full balance is non-refundable, and schedule changes are not allowed within 7 days of check-in date.
  • The entire balance will be charged if a customer fails to show up on the arrival date without email notice.
  • Special Policies for Cavendish Beach Music Festival, Sommo Festival, and Packages: Please inquire with management.

Group Guests Cancellation Policy:

  1. Book 4 or more cabins
  2. A deposit of one night + tax (15%HST) is required to confirm a reservation of each cottage, balance is due on 31-days prior checkin date.
  3. The guest can cancel for free until 2 months before check-in date. 31 days prior to check-in date, full amount is non-refundable and no itinerary changes are allowed.
  4. If the customer fails to show up on the arrival date without prior notification by email, the full balance is non-refundable.

Special Cancellation Policy during Cavendish Beach Music Festival (July 5,6,7, 2024), Sommo Festival (September 13,14, 2024):

  1. A non-refundable deposit of full amount is required to confirm a reservation of each cottage.
  2. Minimum stay is 4-nights for CBMF.
  3. Minimum stay is 3-nights for Sommo.

Payment:

  • We accept debit card, or credit card for the deposit.
  • We accept Interac e-transfer for the deposit. Make e-transfer payments to: [email protected], and please indicate the full guest name of the reservation.
  • We accept debit card, credit card, cash or e-transfer for balance of payment at our office at check in.

Restriction Policies

To provide a healthy environment for all guests, the cottages are:

  • Non-smoking. A cleaning fee of $500 will be charged to any guest who smokes inside their room.
  • No pets. Customers will be fined $500 if they bring pet into the room.
  • No campfires. The property is campfire free because it's next to Heritage places.
  • No cannabis.
  • No sea foods and other strong smelling foods may be cooking inside the cabin. We can provide out-door burner and pot for customers for free.
  • Quiet hours are between 10:00 pm to 8:00 am.
  • Guests play on the playground at their own risk.
  • Pool and Deck area:
    • Pool is open June 8th to September 15th, 2024 (10:00am to 8:00pm)
    • No diving in the pool.
    • No food, No smoking, and absolutely No alcohol in the pool.
    • No lifeguard is provided on site, children under 12 years of age are not permitted to swim without adult supervision and that bathers swim at their own risk.
    • No foul language at the pool area since we may have children onsite.
    • No breakable articles are allowed in the pool or on the deck.
    • Running is not permitted on the pool deck.
    • Keep Pool Gate closed please.

Special Restriction Policies during Cavendish Beach Music Festival, and Sommo Festival

  1. Quiet time is from 12am to 8am.
  2. No visitors are allowed, and no parties are allowed.
  3. Every guest must register at front desk when checking in. (Name, vehicle plate number, etc.)
    • Every guest must wear the event special bracelet in the office.
    • Each vehicle will have a permit.
    • No extra guests, no extra vehicles are allowed on our property during the concert weekend unless you request approval from hotel staff by email in advance.
  4. CBMF Minimum stay is 4-nights.
  5. Sommo Festival Minimum stay is 3-nights.

Business Hours

  • Open from May 10 to September 21, 2024
  • We open our business for all guests from:
    • May 10th to September 21st, 2024.
  • Office daily business hours are from 8:30 am to 8: 30 pm every day.
  • Check in is at 3:30 pm to 8:30 pm. (The office will close at 8:30 pm each night, if you will be arriving after 8:30 pm we will use self check in, please call us before you check in to provide your arrival time)
  • Check out time is 10:00 am. Self check-out is available, drop the key inside the keybox in front of office.

Privacy Policy

The information you provide us with will not be sold to or shared with anyone or any business for any reason without your consent.